Human Resource Management: Practicing Employee Relations

What comes to mind when you hear the term “Human Resource Management”?

Typically, the term is taken for the literally meaning of its words, i.e., managing people. But is that always the case? Well, Human Resource Management is much more than merely managing people.

Human Resource Management (HRM) department is an integral part of any organization in operation as it is linked to arguably, the most important factor of production-labour. Scholars have on many occasions referred to the Human Resource function as the backbone that leads to the streamlining of any institution. HR practitioners engage in a myriad of tasks but those in Small and Medium Enterprises (SMEs) tend to execute all-rounded tasks.

Let’s see what one will be handling as a graduate in Human Resource Management.

Some of the outstanding duties include recruitment of new employees, conducting interviews, addressing conflict resolution, managing holiday allowances, and overseeing the benefits and payroll for existing employees. Human Resource Management professionals have many routes they can venture in their career; however, the safest route is to do a HR specific course like a diploma, degree, and postgraduate course.

HR qualification will help you to get on the career ladder. Some of the benefits the HR practice include:

Helping minimize employee turnover

High employee turnover negatively affects a company. In fact, it costs twice as much as a current employee’s salary to find and train a new recruit. You will be tasked with reducing the cost associated with the high turnover rates by hiring the right talent. That is achievable by interviewing the candidates carefully, ensuring that they have the right skills and to check compatibility with the organization’s culture, paying attention to employee’s, and of course, you need to outline the right compensation and benefits.

Enabling you to meet new people and work alongside clients and senior HR management

If you enjoy meeting new people, this is a career you should consider. Having a diploma in Human Resources will require you to work alongside clients, and colleagues and executive HR management. At Rifkins College-Mombasa acknowledges this vital aspect of HR and offers an additional certificate course in Public Relations to boost the Diploma in Human Resource. How cool is that?!  

Resolving workplace conflicts

Disagreements are a common phenomenon in daily life. Similarly, workplace conflict is inevitable, as workers have different personalities, lifestyles and work ethics. When you are taking the Human Resource Management (HRM) course, you will be taught conflict resolution and management in the workplace, and how to handle the situation professionally. In the event of a conflict, your job is to assist the involved parties equally without taking sides.

You can get jobs easily in human resource management and beyond

Did you know that studying a HRM course opens doors, not just in this field but in others as well? itself.  For example, a HRM student will learn how to manage people and build and maintain client relationships, organisation, administration, multitasking, presentations, reporting and communication. The highlighted skills are transferable to any other profession as long as it involves management- it can be in learning institutions, banks, hospital, the hospitality sector… the list is long!

This is it, HR practice provides opportunities to progress

As a HR practitioner, you will be making several crucial. The HR role is one that comes with significant responsibility and accountability. If you can execute the role exemplarily, and achieve success fast, then the employer will pay you generously due to the level of authority involved. This is yet another great benefit of studying HRM.

The good stuff does not stop there… HR career offers job satisfaction

Now, isn’t job satisfaction what we all look for when choosing a job? Well, apart from the earning potential of course! You will find plenty of job satisfaction when working as HR professional for a company. Yes, even in a junior position, you can see the direct results of your input in a short timeframe and also manage to measure the positive impact that you have made in the workplace. If that doesn’t sound appealing, I don’t know what will!


During the Diploma in HR course at Rifkins College-Mombasa, you will learn to develop a strategic approach to training, recruiting and developing an institution’s most vital asset-its workers. Upon successful completion, you will be equipped to handle difficult staff members, design pay structures, initiate suitable employee relations projects, and basic accounting among other important roles. The diploma training will be sufficient to get an entry level Human Resources position and you can work your way up the ladder as you also advance to the degree and Master’s levels.

What better place to make that first move than at Rifkins College-Mombasa? Join today and start off in fulfilling career that only gets interesting by the day.

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